Q:

What should I do if my solar panel isn’t charging my portable power station?

A:

1. Please note that portable solar panels must be placed outdoors. They cannot charge a power station if placed indoors without exposure to sunlight.
2. Check whether there is a connection issue and then try again.
3. Confirm whether the input voltage and amperage match the specification of the portable power station. Also, check whether the positive and negative terminals are connected in reverse.
4. Check the display for error prompts and resolve the issue accordingly.

Q:

Do I need to clean the Solar Panel regularly?

A:

Yes. There can be a lot of dust and foreign objects on the surface of the solar panel after the panel has been used outdoors for a long time, which block the light to a certain extent, reducing the power output. Regular cleaning can help keep the surface of the solar panel clean and free from obstructions and generate a higher power output. However, when cleaning, be careful to wipe the surface with soft materials to prevent hard materials scratching the surface of the panel and affecting the output.

Q:

What are the usage temperature range and precautions for use for the Solar Panel?

A:

The operating temperature of the solar panel is -20°C to 85°C (-4°F to 185°F). Solar panels are made of monocrystalline silicon wafers. During installation and use, please do not slam the panels on the ground, step on them, strike them with foreign objects, or sit on their surface as such actions may cause the monocrystalline silicon wafers to crack, which will affect your use.